How pricing works

Every price is quoted for your move

We do not publish flat rates. Each quote reflects the load you describe, the distance, and the access at both ends, and is confirmed in writing before you book.

What shapes the estimate

Four factors set the price

Each factor below changes the work involved, so each is checked before a quote is confirmed.

Load size

The volume and weight of what you are moving decide the vehicle capacity and crew time required.

Distance

The transit distance between collection and delivery addresses is confirmed before the move is scheduled.

Access, stairs and parking

Flights of stairs, lift access and parking distance at each address all change how long the job takes.

Booking terms

Clear terms before you book

Deposit, cancellation and waiting-time terms are set out in writing. Packing supplies are confirmed with your quote.

Booking deposits, cancellation notice periods, waiting-time charges and any packing supply costs are stated in your written quote. We do not add charges that were not discussed before you book.

If your details change after booking, such as a different load size or an access issue on the day, we will explain any effect on the price before continuing.